Contact Professional

Contact Professional not only is a Database Management System but also a Client Relationship Management System. It represents the core administration system for a Financial Planning Business, storing complete personal details of all The Financial Advisor’s clients, prospects, contacts, companies, leads and suppliers for effective Financial Planning.

Benefits and Features:
Good Business Practice
The Technology allows you to formulate structure and process.

Effective Marketing
Through Categorisation of your Database, focused and target marketing can be achieved.

Record Keeping for future reference.
Log all activities or keep a record of client/planner interface for more control and compliance.

Office Automation
Spotlight gives you instant access to vital information on all of the people you do business with. The date you last called a client, what was said, precise contact details, even personal interests, policy details from all companies, bank details, addresses, next contact date, salary review date, pension and provident fund details, assets and liabilities, financial objectives etc. You will streamline your working day by placing your client's information at your fingertips, and by reminding you of calls to follow up on, letters to send, brokers notes to chase up and sending faxes at the touch of a button.

Efficient Administration
Effective control of administration through Management of Activities and tasks undertaken for clients. Eg: Recall historical activities, manage activities presently being worked on and reminder of pending activities etc.

Astute Integration
Enables automated update of client policy information

Contact Clients, Record Process and Outcomes
Internal and external communication
Phone, sms, mail merge, email etc.
By providing a smoothly integrated word processor, mail merging becomes a simple task of selecting a Client or group of Clients, and printing a letter, envelope or label.

Powerful Search Engine
Effectively data mine the client base, using full select and search facilities, the Financial Advisor can generate lists of potential clients for whom premium maturity, a new type of policy or a missed opportunity can be identified and followed up on.

You may want to search for all clients who do not have Retirement Annuities and are between the ages of 40 and 65. In fact you can search on any data that is entered for a client, the most common of which are birthday lists, contact lists, type of client lists, Assets under management list etc. Spotlight can present you with a birthday listing of your choice: by day, week, month or year.

Sharing and Replicating of data and documents
Portability out of the office. Eradicates duplication of the capturing process and is designed specifically to merge the work you have done remotely to that of your administration staff. Once at the office you can connect up to your admin staff’s computer via a network, sharing information and resources. This capability allows for immediate reflection of modifications made on another computer/s, immediately on your computer.

Professional, User Customizable Reporting
Includes personal schedules, portfolio valuations, Income statement/balance sheet, client’s needs/objectives for client’s information and compliance purposes.

Quality Service
Financial Advisors can use Spotlight to have more contact with their Clients by letter, phone or email, generate more reports to provide relevant information, have a scheduling system so that they can remember details and have prompts for regular contact.

Document Management System Saves you time
Ability to link electronic documents to the client files in Spotlight. The retrieval and collation of information is much faster from a computer than from manual files, Spotlight has the facility to store scanned images that can be retrieved quickly.

Centralise your Client Database
Integration of Spotlight Database with MS Outlook Contacts.

Notification and Reminder
To follow up on client’s needs or concerns, special events, client related activities etc

Monitor FICA Requirements
Ability to achieve this through the use of the User Defined Fields.

Manage more than one Branch / Company
Ability to manage more than one branch/company via one centralized database system, ranging from a single computer to a wide area network. Access to branch or Financial Advisor records can be linked to only their clients so as to maintain security.

Financial Needs Analysis

Spotlight’s most powerful asset is in the financial planning area. It focuses on involving your Client in the decision making process. This is achieved by the unique “client friendly” screens that simplify the financial planning process for all who view them. The financial needs analysis focuses and identifies needs in the following areas: Estate Planning, Disability Protection, Health Assurance, Child Education, Investments, and Retirement Planning.

The Financial Needs Analysis tool assists the Financial Advisor in the Advice Process with his Client. He has the ability to perform a quick analysis, summary analysis, or a full needs analysis to ascertain the client’s situation in the event of death, disability, retirement or dread disease.

A simple financial needs analysis called a “ Summary Analysis “ assists the Financial Advisor in capturing a basic plan. The time taken to capture such a plan is no more than 5-10 minutes. If so required, this plan can dove tail into a complete and more comprehensive needs analysis.


Benefits and Features
Simple and Easy to use
The interface is simple and easy to use designed by Financial Planners for Financial Planners

Flexible, accommodating various forms of Financial Planning
Various levels of financial planning can be performed from the simplest financial plan to the most comprehensive and detailed.

Automates the Financial Planning process
The financial needs analysis is fully integrated with Astute which enables policy and investment detail to be downloaded from the various life companies. Complex calculations are automated making the process of financial planning a very simple affair. All calculations right up to CGT, Tax, Estate Duty, Retirement plans, capital growth, asset mixes etc are all taken into account as part of the process.

Professional Approach and Reports
Elegant reports are produced directly from the Financial Needs Analysis presenting a very professional image to financial planning Clients, with the ability to access and prepare predefined folders at the touch of a button. Spotlight reports can be customized to suite each customer or financial planning business.

Drill down capability providing detailed information as and when required
Full cash flow reporting including abilities to show either present/future value and/or monthly/annual figures, with easy to read graphical representation.

Ease of making an informed decision
Ability to use reports, presentations via illustrations and FNA screens to assist the client in making an informed decision about their financial planning situation in a way that is in line with the 6 step Financial planning process and requirements of the Regulations and Legislation.

Quick Access to / Retrievability of all Financial Plans produced for Clients
Electronic record keeping of the FNA and of reports submitted, Advice given, decisions made and actions taken using the archive system for FNA, reports, notes, Editor and scanned images. Ability to retrieve an archived compliant report for client history purposes.

Ability to Present Alternative Options quickly
Typical “what if” questions including effects on changes of salary, retirement age or plan date. Using the fact find and financial illustrations, the Financial Planner can present alternatives, explain benefits, and analyse the factors such as early retirement or the effects of delaying the start of a plan.